3 short term property management packages to suit yours specific needs
Your short term property rental specialists, with over 21 years experience.
At CTHA, we are always striving to improve our systems, our operations and our overall offering, working toward providing our guests and our landlords a world-class service. We tailor-make the package to suit your needs, because no one property is the same as the other. We understand short term property rental, because we’ve been in the industry for over 21 years and have experience in dealing with difficult guests, we’ve managed housekeeping and maintenance teams, most of whom have been with us since the beginning, and we are even hiring their children to work with us.
We’ve spent many years adapting our offering to the ever changing environment, and as a result, we have enhanced our service offering to our property owners. There are now three great ways in which we can assist you in your short term property rental.
We offer competitive rates and pride ourselves on our service levels. We are a family run business that is managed and owned by the same family for over 21 years, which means that we are committed and dedicated to ensuring that our offering exceeds expectations. Want to know more? Simply send your property details by clicking the below link and we’ll get back to you immediately.
Full Management
Full Management - we manage EVERYTHING for you
Marketing Management
Marketing Management - we list, market, and advertise your property
Operations
Operations Management - we take care of your housekeeping, maintenance, laundry, etc
Full Management
The maintenance, marketing, and hospitality is a full-time job when catering for guests with high expectations.
CTHA understands that you may not have the time, desire, or expertise to manage and promote a self-catering, short term rental unit.
We have the perfect 360° solution for you. You simply sit back and relax and earn a passive income, while we do the marketing, housekeeping, listing and management of your property.
Marketing Management
Part of our success as short term property specialists in Cape Town is due to the amount of marketing that we undertake for our properties. We have numerous active social media pages, an active SEO campaign that runs all year long, as well as a number of digital campaigns running across the globe.
And let’s not forget about the over 30 different listings platforms that we list your property on. From Airbnb and Booking.com, globally, right through to local listing sites like lekkeslaap and afristay.
Let us take care of the marketing and listing, freeing you up to take care of your guests so that they keep coming back year after year.
Operations Management
Running a guest house or boutique hotel in Cape Town can become quite time consuming and costly if you’re doing it on your own. At CTHA we have a full team of housekeepers, maintenance teams and Operations Managers on the go 24 hours a day. Let us manage that side of your business with our team of experienced people, most of whom have been with us for over 10 to 15 years..
We have not only trained our teams to a high standard, but we have full trust in the team that we’ve worked with for so many years. We have our own linen, vehicles, and a full team of managers on standby to assist you with your short term property management.
FAQ
Most frequent questions and answers
We are a privately owned company, that is run by the same family for the last 22 years. We are not only experienced in the industry but we are invested in the brand on a personal and professional level. Even our teams that support us, have been with us for many years.
Our rates run from 8% up to 20%, exclusive of VAT. But we work according to your property’s specific requirements. Give us a call so that we can create a tailor-made offer, especially for you.
We also offer great referral programs that could put some money back in your wallet!
All guests are met in person at each check-in 24 hours a day, 7 days a week. We personally assess each individual before they enter your property and we go through a thorough walkthrough of the property to ensure that we answer any questions, or show guests how to operate specific elements.
We not only insist on a deposit from all our guests for those unfortunate breakages and damages, but we also review our guests and we have on occasion, rejected bookings based on bad ratings, etc.
On monthly, medium and long term rentals we visit the property at least once a month to check cleanliness and upkeep.
We have a policy of ‘no parties or events allowed’.
Transparency is one of our top priorities to you as the property owner. If you prefer we can update you via email every time a booking is confirmed with complete details.
You will have access to an availability calendar so can always see the availability.
We also use intelligent inspection and maintenance management software that will keep all parties up to date with what must be done including costs.
We do weekly occupancy vs ROI review. For poor performing properties we create and implement immediate measures like additional marketing focused on those properties to quickly increase occupancy. Where required and possible we run additional promotions on all platforms and focus our internal sales team on securing bookings for your property. For ‘overperforming’ properties we implement increase rate strategies.